Fern Fuller Services (the 'Company') is committed to maintaining robust privacy protections for its customers . Our Privacy Notice ('Privacy Notice') is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
We understand that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who visits this website and with whom we are contracted with and will only collect and use personal data in a manner that is consistent with Our obligations and your rights under the law. We undertake to preserve the confidentiality of all information you provide to us.
We are committed to protecting your privacy and the confidentiality of your personal information. Our Privacy Notice is not just an exercise in complying with the law but a continuation of our respect for you and your personal information.
Data Protection Laws (Data Protection Act 2018 and the UK General Data Protection Regulation) require us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.
INFORMATION WE COLLECT
Fern Fuller Services will process information about your use of our website and services ('usage data').
The source of the usage data is Google Analytics. The usage data collected is needed to:
Deliver the content of our website correctly.
Make changes to our content, technical platforms, and services to improve or customise your experience.
Improvement of our products / services.
Transmission by email of marketing materials that may be of interest to you.
Contact for market research purposes which may be done using email, telephone, fax or mail.
Fern Fuller Services processes information that you provide to us for the purpose of
subscribing to our email notifications and/or newsletters ('notification data').
Our newsletter, updates and opportunities emails may only be received by the user if:
the user has a valid email address; and
the user registers for the newsletter.
The personal information collected as part of a registration for the newsletter will be used to send our newsletter, updates and opportunities that may be of interest to you and to track trends, activity and analyse user experience.
The subscription to the newsletter, updates and opportunities may be terminated by the user at any time. The consent to the storage of personal data, which the user has given prior to the shipping of the newsletter, download, or offer may be revoked at any time. For the purpose of revoking consent, an unsubscribe link can be found in each emailed newsletter, opportunity or update.
Enquiries, correspondence and customer relationship data
Fern Fuller Services Limited may process information contained in any enquiry you submit to us regarding our services and products ("enquiry data"). If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.
The personal information may include:
The user’s contact information.
The user’s name.
The information contained in communications between the user and Fern Fuller Services.
HOW WE USE AND SHARE INFORMATION
We do not sell, trade, rent or otherwise share for marketing purposes your Personal
Information with third parties without your consent.
We may share Personal Information with vendors who are performing services for the Company. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Notice.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide support, and inform users about promotional offers.
And to for for internal record keeping.
In general, we may use Non-Personal Information to help us improve the Service and customise the user experience. We may also anonymise your personal Information in order to track trends and analyse use patterns on the Site. This Privacy Notice does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
LEGAL BASIS OF PROCESSING
Fern Fuller Services processes your personal information identified in this Privacy Notice based on:
Establishment, exercise or defence of legal rights and obligations.
Examples of process purposes are obtaining or maintaining insurance coverage managing risks, fulfilment of tax obligations, or obtaining professional advice. The legal basis for this process is the proper protection of our business against risks and for performance of contract.
We may also process your information when complying with Third Party Data Disclosure requests, such as from the Police, Court Orders or other third parties who may make such requests.
RETAINING AND DELETING YOUR PERSONAL INFORMATION
We will keep your data for as long as we need it for both legal and business reasons in order to fulfil our services and obligations to you and the business.
Under data protection laws you have rights in relation to your personal data that include
the right to request access, correction, erasure, restriction, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at: ico.org
If you wish to exercise any of the rights set out above, please email us at: firstname.lastname@example.org
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Last Updated: This Privacy Notice was last updated on January 2024.
This website is owned by Fern Fuller Services and operated by Fern Fuller Services.